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Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Here’s a stat for you: 40 percent of chatbot users only engage in one conversation. This statistic, calculated by İlker Köksal, the cofounder of Botanalytics, suggests bot makers need to invest more ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...